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How To Order

  1. Online Shop:

  2. Phone Orders: +1 212-704-4081

  3. Email Orders:


General Info

  • We have no minimum order restrictions.



  • Gemstones will be shipped as soon as the transaction is cleared on our end. Mainly within 1-2 business days on availability, unless requested otherwise, but can take up to 30 days. Lab certifications, customizations, and other requests can affect the delivery time. Domestic orders are shipped the next day, and international orders are shipped within 2-5 days. 

  • Customized products take 1-3 weeks, depending on each individual request. 



  • Precious Pebbles Inc occasionally offers discounts through coupons, advertisements, and other resources. These discounts may not be used in conjunction with one another and do not apply to Sale Items, Limited Edition Items, Closeout Items or Special Offers. Precious Pebbles Inc reserves the right to end any coupon or advertisement without notification.


Copyright/Trademark Statement

  • Any unauthorized use of images and photographs displayed on this website may violate trademark and copyright laws.



  • By placing an online order, you opt-in to receiving our free Newsletter. If you wish to opt-out, please leave a comment on your order. You may unsubscribe at any time. 



You may return any un-used Precious Pebbles Inc products, including original tag, up to 30 days from the date upon received. Simply send the unwanted products, in the original condition and packaging, to Precious Pebbles Inc, 30 West 47th Street, Suite 503, New York, NY 10036 for a full refund, less shipping charges. Please include a copy of the invoice; and use sufficient packing material to ensure the items arrive safely and undamaged. Products returned after 30 days will not be accepted. Special request orders are nonreturnable, but we will happily resolve any concerns you may have about a product produced by us. 


If you, in a rare case, receive damaged or defective products, please contact us prior to sending it back. Our helpful Customer Service Team will resolve any issue promptly.


Returns Dept:

Precious Pebbles Inc

30 West 47th Street

Suite 503

New York, NY 10036

+1 212-704-4081

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